JonahLee.com

Lost in the Tardis

My Letter to 500px

I just sent the following to 500px.

I would like to cancel my Awesome Pro Account and get a refund for the remaining 5 months


I want to do this because of your changes to the site. I feel that the feature changes have made it so that this is not the site that I signed up for, and that I deserve to get my a refund of the money for the last 5 months of the subscription.

First off I feel that flow is completely unprofessional. If I send someone to see my photos, I do want them to see flow, I want them to see my gallery! In fact I think I should be able to restrict others from seeing my flow or my favorites at all, but at least when it went to my photos first I felt like the site felt professional, now it is much more of just a social photo finding device.

And the other thing that has ruined this site for me is the removal of the friends page and friends RSS feed. I used this site to subscribe to my friends and guarantee that I would be able to see there newly uploaded photos. I always knew how many I had to view and my rss reader would make them read once I viewed them. The 500px page is not a replacement! It only show a small amount of photos on a page, there is no way to have marked the ones I have seen read, and even worse is the more function! Now if I click on a photo after I have hit more, when I go back, it brings me back to the first page of photos before I hit more! Are you kidding me? This is horrible and a huge step backwards. In fact it is so bad that I am considering deleting my account all together!

You had created this great site, with a lot of great features, and a great community that supported each other, and in one fells swoop you have erased that community and made your site a whole lot less professional and a whole lot less usable. Please consider going back to the old site design, and maybe some of us will stick around, otherwise, it looks like it is time for me to consider moving to SmugMug.
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Created by Jonah Lee Walker 2011